Современные проблемы сервиса и туризма, 2016, том 10, № 2
научно-практический журнал
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Туристический бизнес
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Российский государственный университет туризма и сервиса
Наименование: Современные проблемы сервиса и туризма
Год издания: 2016
Кол-во страниц: 160
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ББК:
- 6543: Экономика общественного питания. Экономика гостиничного хозяйства. Экономика туризма
- 758: Туризм. Альпинизм
- 77: Социокультурная деятельность в сфере досуга
УДК:
- 338: Эк. положение. Эк. политика. Управление и планирование в эк-е. Производство. Услуги. Цены
- 379: Досуг. Туризм
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Современные проблемы сервиса и туризма Научно-практический журнал 2016 Том 10 №2 УЧРЕДИТЕЛЬ: Федеральное государственное бюджетное образовательное учреждение высшего образования «Российский государственный университет туризма и сервиса». Журнал основан в 2007 г. Выходит 4 раза в год. ОСНОВНЫЕ СВЕДЕНИЯ О ЖУРНАЛЕ: DOI: 10.12737/issn.1995–0411 ISSN: 1995–0411 eISSN: 2414–9063 Зарегистрирован в Федеральной службе по надзору за соблюдением законодательства в сфере массовых коммуникаций и охране культурного наследия (свид-во о регистрации СМИ ПИФС77–31758 от 25.04.2008 г.). Включен в Перечень ведущих рецензируемых научных журналов и изданий ВАК РФ (распоряжение Минобрнауки России № Р-161 от 30.09.2015) , в которых могут быть опубликованы основные результаты диссертационных исследований. Включен в наукометрические базы РИНЦ, ERIH PLUS, Google Scholar, UlrichsWeb и др., индексируется в базе данных научной электронной библиотеки eLibrary.ru. Ссылки на журнал при цитировании обязательны. Редколлегия не всегда разделяет высказанные авторами публикаций мнения, позиции, положения, но предоставляет возможность для научной дискуссии. ПОДПИСКА НА ЖУРНАЛ: Индекс в объединенном каталоге «Пресса России» – Р81607; индекс в каталоге «Почта России» – 82834; через Интернет на сайтах arpk.org, pressa-rf.ru, ural-press.ru, delpress.ru; редакторская подписка: editor@spst-journal.org КОНТАКТЫ: Адрес редакции: 141221, РФ, Московская обл., Пушкинский р-н, д. п. Черкизово, ул. Главная, 99, к. 1. Тел./факс: (495) 940-83-61, 62, 63, доб. 395; моб. +7(967) 246-35-69 Web: http://spst-journal.org e-mail: redkollegiaMGUS@mail.ru, olafn_dp@mail.ru, editor@spst-journal.org ОТПЕЧАТАНО: ГУП МО «Коломенская типография», 100400, МО, г. Коломна, ул. 3-го Интернационала, 2а. Тел.: (496) 618-60-16, fax: (496) 618-62-87 http://www.kolomna-print.ru Усл.печ.л. . Тираж 500 экз. Заказ № 561. ГЛАВНЫЙ РЕДАКТОР Афанасьев О.Е. – Российский государственный университет туризма и сервиса, Лауреат Государственной премии Украины в области образования, д.геогр.н., проф. РЕДАКЦИОННЫЙ СОВЕТ Федулин А.А. – ректор Российского государственного университета туризма и сервиса, д.ист.н., профессор, Председатель редакционного совета; Сафаралиев Г.К. – депутат ГД Федерального Собрания РФ, Председатель Комитета ГД по делам национальностей, член-корреспондент РАН, д.физ.-мат.н., проф. Шпилько С.П. – Президент Российского Союза Туриндустрии, член Делового совета Всемирной туристической организации (UNWTO), к.экон.н. Александрова А.Ю. – Московский государственный университет им. М.В. Ломоносова, Лауреат Премии Правительства Российской Федерации в области туризма, д.геогр.н., проф. Василенко В.А. – Крымский федеральный университет имени В.И. Вернадского, Заслуженный деятель науки и техники Украины, д.экон.н., проф. Ветитнев А.М. – Сочинский государственный университет, д.экон.н., проф. МЕЖДУНАРОДНЫЙ РЕДАКЦИОННЫЙ СОВЕТ Андрадес-Калдито Л. – Университет Эстремадуры (Испания), координатор NETOUR, PhD, проф. Бейдик А.А. – Киевский национальный университет им. Тараса Шевченко (Украина), д.геогр.н., проф. Влодарчик Б. – Лодзинский университет (Польша), директор Института географии городов и туризма, PhD, проф. Диманш Ф. – Университет Райерсона (Канада), директор Школы гостеприимства и туристического менеджмента Теда Роджерса, PhD, проф. Дуайер Л. – Университет Нового Южного Уэльса (Австралия), PhD, проф. Иванов С.Х. – Варненский университет менеджмента (Болгария), PhD, проф. Корстанье М.Э. – Университет Палермо (Аргентина), PhD, ст. науч. сотр. Мюллер Д. – Университет Умео (Швеция), PhD, проф. Неделиа А. – М. – Сучавский университет им. Штефана чел Маре (Румыния), PhD, доц. Пулидо-Фернандес Х.И. – Университет Хаэна (Испания), PhD, проф. Радж Р. – Городской университет Лидса (Великобритания), PhD Речкоски Р. – Государственный университет Святого Климента Охридского (Македония), д.юрид.н., проф. Сааринен Я.Ю. – Университет Оулу (Финляндия), вице-президент Международного географического союза (IGU), PhD, проф. Сигала М. – Университет Южной Австралии (Австралия), PhD, проф. Теркенли Ф. – Университет Эгейского моря (Греция), PhD, проф. Тюрнер Л.У. – Университет Виктории (Австралия), PhD, проф. – исслед. Уонхилл С.Р.Ч. – Лимерикский университет (Ирландия), PhD, адъюнкт-проф. Фу Я.-И. – Индианский университет – Университет Пердью в Индианаполисе (США), PhD, доц. Холл К.М. – Университет Кентербери (Новая Зеландия), PhD, проф. Хью-Августис С. – Государственный университет Болл (США), PhD, проф. Шовал Н. – Еврейский университет в Иерусалиме (Израиль), PhD, проф. РЕДАКЦИОННАЯ КОЛЛЕГИЯ Вапнярская О.И. – Российский государственный университет туризма и сервиса, к.экон.н., доц. Кривошеева Т.М. – Российский государственный университет туризма и сервиса, к.экон.н., доц. Лагусев Ю.М. – Российский государственный университет туризма и сервиса, д.пед.н., проф. Минаев В.А. – Российский государственный университет туризма и сервиса, вед. науч. сотр., д.тех.н., проф. Мосалев А.И. – Российский государственный университет туризма и сервиса, к.экон.н., доц. Николаев Е.М. – Московский гуманитарный университет, генеральный директор Группы компаний «Путешественник-traveller», к.экон.н., доц. Платонова Н.А. – Российский государственный университет туризма и сервиса, д.экон.н., проф. Саенко Н.Р. – Российский государственный университет туризма и сервиса, д.филос.н., проф. Ульянченко Л.А. – Российский государственный университет туризма и сервиса, д.экон.н., доц. ОТВЕТСТВЕННЫЙ СЕКРЕТАРЬ: Логачева И.Н. ПЕРЕВОД: Афанасьева А.В. – к.геогр.н., доц.
Service & Tourism: Current Challenges Scientific and practical journal 2016 Vol. 10 №2 PUBLISHER: Russian State University of Tourism and Service (RF). Founded in 2007. Published 4 issues a year. BASIC INFORMATION ABOUT THE JOURNAL: DOI: 10.12737/issn.1995–0411 ISSN: 1995–0411 eISSN: 2414–9063 Journal registered by the Federal Service for Supervision of Legislation in Mass Communications and Cultural Heritage Protection, RF (Reg. ПИФС 77–21758 issued 25.04.2008) . Peer-reviewed journal. The journal was included in the list of the leading peer-reviewed scientific journals recommended by the Higher Attestation Commission for publication of thesis results. The journal is included in the Russian Science Citation Index, ERIH PLUS, Google Scholar, UlrichsWeb, etc. The journal is available in the Scientific Electronic Library (http://elibrary.ru). All rights reserved. Citation with reference only. Disclaimer – http://stcc-journal.org/ index/disclaimer/0–36 CONTACTS: Editorial office: 141221, Russia, Moscow region, Pushkino district, village Cherkizovo, 99 Glavnaja str., build. 1. Tel./fax: +7.495.940 8361, 62, 63, add. 395; mob. +7.967.246 3569 Web: http://stcc-journal.org e-mail: redkollegiaMGUS@mail.ru, editor@spst-journal.org EDITORIAL BOARD EDITOR-IN-CHIEF Oleg E. Afanasiev – Russian State University of Tourism and Service (RF), PhD (Dr.Sc.) in Geography, Laureate of the State Prize of Ukraine in the sphere of education EDITORIAL COUNCIL Alexander A. Fedulin – Rector of Russian State University of Tourism and Service (RF), PhD (Dr. Sc.) in History, Professor, Chairman of Editorial Council Gadzhimet K. Safaraliev – Chairman of the State Duma RF Committee on Nationalities, PhD (Dr.Sc.), Professor Sergey P. Shpil’ko – Chairman of Moscow Tourism Committee (RF), President of the Russian Union of Travel Industry, member of the Business Council of the World Tourism Organization, PhD in Economics Anna Yu. Aleksandrova – Lomonosov Moscow State University (RF), PhD (Dr.Sc.) in Geography, Professor Valentin A. Vasilenko – Taurida National V. Vernadsky University (Crimea), PhD (Dr.Sc.) in Economics, Professor Alexander M. Vetitnev – Sochi State University (RF), PhD (Dr.Sc.) in Economics, Professor INTERNATIONAL EDITORIAL COUNCIL Lidia Andrades-Caldito – University of Extremadura (Spain), NeTour Coordinator, PhD in Economics, Professor Аlexander A. Bejdyk – Taras Shevchenko National University of Kyiv (Ukraine), PhD (Dr.Sc.) in Geography, Professor Frederic Dimanche – Ryerson University (Canada), Director of the Ted Rogers School of Hospitality and Tourism Management, PhD, Professor Larry Dwyer – University of New South Wales (Australia), School of Marketing, Australian Business School, PhD, Professor Yao-Yi Fu – Indiana University – Purdue University Indianapolis (USA), PhD, Associate Professor C. Michael Hall – University of Canterbury (New Zealand), PhD, Professor Sotiris Hji-Avgoustis – Ball State University (USA), PhD, Professor Stanislav H. Ivanov – Varna University of Management (Bulgaria), Vice Rector for Academic Affairs and Research, PhD, Professor Maximiliano E. Korstanje – University of Palermo (Argentina), PhD, Senior Researchers Dieter K. Müller – Umea University (Sweden), PhD, Professor Alexandru-M. Nedelea – Stefan cel Mare University of Suceava (Romania), PhD, Associate Professor Juan I. Pulido-Fernandez – University of Jaen (Spain), PhD, Associate Professor Razaq Raj – Leeds Beckett University (UK), PhD Risto Rechkoski – State University «Sv.Kliment Ohridski» (FYROM/Macedonia), PhD (Dr.Sc.) in Law, Professor Jarkko J. Saarinen – University of Oulu (Finland), Vice-President of the International Geographical Union (IGU), PhD, Professor Noam Shoval – Hebrew University of Jerusalem (Israel), PhD, Professor Marianna Sigala – University of South Australia (Australia), PhD, Professor Theano S. Terkenli – University of the Aegean (Greece), PhD, Professor Lindsay W. Turner – Victoria University (Australia), College of Business, PhD, Research Professor Stephen R.C. Wanhill – University of Limerick (Ireland), PhD, Adjunct Professor Bogdan Wlodarczyk – University of Lodz (Poland), Director of the Institute of Urban and Tourism, PhD, Professor EDITORIAL BOARD Ol’ga I. Vapnyarskaya – Russian State University of Tourism and Service (RF), PhD in Economics Tatiana M. Krivosheeva – Russian State University of Tourism and Service (RF), PhD in Economics Yuriy M. Lagusev – Russian State University of Tourism and Service (RF), PhD (Dr.Sc.) in Pedagogic, Professor Vladimir A. Minaev – Russian State University of Tourism and Service (RF), PhD (Dr.Sc.) in Technical, Professor Anton I. Mosalev – Russian State University of Tourism and Service (RF), PhD in Economics, Associate Professor Evgeniy M. Nikolaev – Moscow University for the Humanities (RF), Director General of Tourism of the «Puteshestvennik-Traveller», PhD in Economics, Associate Professor Nataliya A. Platonova – Russian State University of Tourism and Service (RF), PhD (Dr.Sc.) in Economics, Professor Natalya R. Saenko – Russian State University of Tourism and Service (RF), PhD (Dr.Sc.) in Philosophy, Professor Ljudmila A. Ulyanchenko – Russian State University of Tourism and Service (RF), PhD (Dr.Sc.) in Economics EXECUTIVE SECRETARY: Irina N. Logacheva INTERPRETER: Alexandra V. Afanasieva, PhD in Geography
Содержание 5 КОЛОНКА ГЛАВНОГО РЕДАКТОРА Частные, корпоративные и народные музеи в туристском пространстве России и мира ЛОКАЛЬНОЕ В ГЛОБАЛЬНОМ: ФОРМУЛА ТУРИЗМА 7 Корстанье М.Э. Что есть туризм? Антропоцентрическая дискуссия 19 Александрова А.Ю., Аигина Е.В. Туристский вектор в актуализации культурного наследия 29 Кривошеева Т.М. Сувенирная продукция в музеях – инструмент эмоциональной коммуникации с посетителями 38 Афанасьев О.Е., Афанасьева А.В. Музеи легенд и мифов в мировом туристском пространстве 47 Казакова С.А. К вопросу о формировании базы данных частных и корпоративных музеев России РЕГИОНАЛЬНЫЕ ПРОБЛЕМЫ РАЗВИТИЯ ТУРИСТСКОГО СЕРВИСА 51 Дыбаль М.А. Потенциал корпоративных музеев в развитии регионального делового туризма (на примере Санкт-Петербурга) 64 Гусейнова А.Г. Особенности интерактивных форм работы музеев образовательных организаций Ярославской области 72 Хваджа А.Н. Проблемы и перспективы развития культуры и музейного туризма в странах «Арабской весны» НОВЫЕ ТУРИСТСКИЕ ЦЕНТРЫ 79 Листвина Е.Г. Первый музей славянской мифологии – туристический бренд города Томска 88 Потапова Н.В., Скребец С.А. «Музей ярких фонарей» для слепых и слабовидящих посетителей 96 Хаткевич А.А. Музей Сибири, Севера и Дальнего Востока: межрегиональное сотрудничество и вклад в повышение туристического интереса к восточным регионам России 103 Чечевин Г.Б. «Сберегательная касса есть мать экономии…». Музей истории сберегательного дела в Самаре 111 Цветкова Е.А. Музей «Гранд Макет Россия» – новая достопримечательность на туристической карте страны 118 Васильева Е.А. Кукольный народный художественный промысел Петербурга «Потешный промысел» 127 Оконникова Т.И., Саранча М.А. Из истории становления музея-усадьбы П.И. Чайковского 134 Хетагурова В.Ш. Перспективы создания общественного музея природы (народного парка) в бассейне реки Малая Истра 141 Веслогузова М.В., Шестанова Э.А. Историко-культурный комплекс «Остров-град Свияжск» как туристская дестинация Республики Татарстан МОЗАИКА АВТОРСКОГО ОПЫТА 147 Короткова О.В. Путешествие среди звёзд 151 ТУРИСТСКО-ИНФОРМАЦИОННЫЙ ЦЕНТР РГУТИС Корстанье М.Э. Рецензия на книгу «Социокультурная мобильность и мега-события: этические и эстетические аспекты Чемпионата мира по футболу 2014 в Бразилии» 153 Илькевич С.В. Рецензия на учебник «Туризм в России: руководство по управлению» 156 Лагусев Ю.М. Рецензия на монографию «Состояние и перспективы развития автотуризма в Российской Федерации» 158 РЕЙТИНГ Туристские рейтинги музеев
Content 5 EDITOR’S NOTE Private, corporate and people’s museums in the tourism space of Russia and the world LOCAL IN GLOBAL: FORMULA FOR TOURISM 7 Maximiliano E. Korstanje What is tourism? An anthropocentric discussion 19 Anna Yu. Aleksandrova, Ekaterina V. Aigina Tourism vector in cultural heritage actualization 29 Tatiana M. Krivosheeva Souvenir production in a museum – tool of emotional communication with visitors 38 Oleg E. Afanasiev, Aleksandra V. Afanasieva Museums of myths and legends in the global tourism space 47 Svetlana A. Kazakova On the formation of the private and corporate museums database REGIONAL ISSUES OF TOURISM SERVICE 51 Mikhail A. Dybal Potential of corporate museums in the development of regional business tourism (the case of Saint Petersburg) 64 Aljona G. Guseynova Features of interactive work forms of museums under educational organizations in Yaroslavl region 72 Ayham N. Khwaja Problems and promising directions of culture and museum tourism In the countries of the «Arab spring» NEW TOURIST CENTERS 79 Evgeniia G. Listvina The First Museum of Slavic mythology as a tourism brand of Tomsk 88 Natalia V. Potapova, Svetlana A. Skrebets Bright Lights Museum – for the blind and visually impaired people 96 Arthur A. Khatkevich Museum of Siberia, the North and the Far East: interregional cooperation and contribution to improvement of tourist interest in Eastern regions of Russia 103 Gleb B. Chechevin «Saving bank is saving’s mother…». The Museum of savings business history in Samara 111 Elena A. Tsvetkova Museum «Grand Maket Rossiya» – a new site on the tourist map of Russia 118 Ekaterina A. Vasilyeva National doll art-crafting of Sankt Petersburg «Poteshny promysel» 127 Tatiana I. Okonnikova, Mikhail A. Sarancha From the history of formation of the Museum-estate of P.I. Tchaikovsky 134 Valeriya Sh. Khetagurova Prospects for creating of a public museum of nature (national park) in the basin of Malaya Istra 141 Maria V. Vesloguzova, Ellina A. Shestanova Historical and cultural complex «Island-Town of Sviyazhsk» as a tourist destination of the Republic of Tatarstan MOSAIC OF AUTHORIAL EXPERIENCE 147 Olga V. Korotkova Voyage through the stars 151 RSUTS TOURIST INFORMATION CENTER Maximiliano E. Korstanje «Socio-Cultural Mobility and Mega-Events: Ethics and Aesthetics in Brazil 2014 World Cup»: Review 153 Sergej V. Il’kevich Review of textbook «Tourism in Russia: A Management Handbook» 156 Yurij M. Lagusev Review of monograph «Caravanning in the Russian Federation: Situation and development prospects» 158 RATING Tourism rating of museums
PRIVATE, CORPORATE AND PEOPLE’S MUSEUMS IN THE TOURISM SPACE OF RUSSIA AND THE WORLD Distinguished friends & colleagues! We are glad to represent to you the new, second in 2016, issue of scientific and practical journal «Service and Tourism: Current challenges». The Editorial Board in this issue has decided to continue themes of consideration of directions and forms of cooperation between the museum and of tourism space, which became traditional for our journal. This time the vast majority of articles are devoted to the issue of private, corporate and, to a lesser extent, people’s museums and their role in tourism development. It is exactly the concept of «private and corporate museum» under current conditions most fully meets the expectations and demands of today’s visitor. We can say that refusal of the concept of «visitor» and borrowing from the sphere of hospitality the concept of «guest» is the long-felt need in museum affair. There is a great variety of subjects of modern national museum space, and competition for visitors between them increases in many times. And in proportion to this trend attitude towards visitors is changing – they are increasingly perceived as the most honored guests, whose aspirations, interests, mood have to be foreseen. Ironically, in this trend, caused by economic conditions, we can see a return to the origins and traditions of hospitality that have long existed in Russia and have been very aptly described in the monument of Russian everyday culture of the XVI century – «House-building». Indeed, it is now part of the normal thing, for example, tea parties in a museum, regales with pies and pickled products to recipes of inhabitants of old estates-turned-museum, entertainment programs for adults and children, interactive exhibits and many other in КОЛОНКА ГЛАВНОГО РЕДАКТОРА EDITORS NOTE ЧАСТНЫЕ, КОРПОРАТИВНЫЕ И НАРОДНЫЕ МУЗЕИ В ТУРИСТСКОМ ПРОСТРАНСТВЕ РОССИИ И МИРА Дорогие друзья, коллеги! Спешим порадовать Вас новым, вторым в 2016 г., выпуском научно-практического журнала «Современные проблемы сервиса и туризма». В нем редакция решила продолжить уже ставшую традиционной для журнала тематику рассмотрения направлений и форм взаимодействия музейного и туристского пространств. В этот раз абсолютное большинство статей выпуска посвящены частным, корпоративным и, в меньшей степени, народным музеям и их роли в развитии туризма. Именно категория «частный и корпоративный музей» в современных условиях наиболее полно соответствует ожиданиям и требованиям сегодняшнего посетителя. Можно сказать, что в музейном деле уже назрела необходимость отказаться от понятия «посетитель» и заимствовать из сферы гостеприимства понятие «гость». Ведь в богатейшем многообразии субъектов современного отечественного музейного пространства конкуренция за посетителя между ними многократно возрастает. Пропорционально данной тенденции меняется и отношение к посетителю – его все чаще воспринимают именно как самого дорогого гостя, пытаясь предугадать его чаяния, интересы, настроение… Как ни странно, в этой обусловленной экономикой тенденции можно увидеть возвращение к истокам и традициям гостеприимства, издавна существовавшим на Руси и очень емко описанным в памятнике русской бытовой культуры XVI в. – «Домострое». И действительно, сегодня уже входит в привычное явление, например, чаепитие в музее, потчевание гостей пирожками и солениями по давним рецептам домочадцев усадеб
музеев, анимационные программы для взрослых и детей, интерактивные экспозиции и многие иные новации в музейной работе. И именно частные и корпоративные музеи наиболее оперативно адаптируются под быстро меняющиеся вкусы и пожелания посетителей, а, следовательно, и задают вектор развития для всего музейного дела в стране, наглядно демонстрируя то, что музей как институция культуры, способен стать важнейшей туристской дестинацией и формировать туристские потоки. Таким ярчайшим примером может быть музей «Гранд Макет Россия» в СанктПетербурге, которому в условиях жесточайшей конкуренции со стороны других достопримечательностей за довольно короткий срок удалось не только занять одно из лидирующих мест по привлекательности для туристов и экскурсантов, но и обойти многие, давно известные аттракции. Такой успех абсолютно нового частного музея практически невозможен в условиях плотного и устоявшегося музейно-исторического туристского пространства такого города, как Северная Пальмира. И, тем не менее, это удивительный, но свершившийся факт. Сегодня Россия по количеству частных и корпоративных музеев – одна из лидеров в мире. Но потенциал этих учреждений нового типа еще далеко не в полной мере используется в целях туризма. Наивно было бы полагать, что в относительно небольшом по объему выпуске журнала можно было бы рассмотреть даже малую часть опыта развития «музейного туризма» на их базе. Тем не менее, мы надеемся на то, что освещенные в журнале музейно-туристские практики станут полезным подспорьем для многих энтузиастов, помогая в формировании поистине «живых музеев» в туристском пространстве нашей страны, в т. ч. и на основе богатейшего мирового опыта. Главный редактор проф. О.Е. Афанасьев novations in museum work. And it is private and corporate museums more quickly adapt themselves to the rapidly changing tastes and wishes of visitors, and, therefore, set a vector of development for all the museums in the country. They clearly demonstrate that a museum as an institution of culture is able to become a major tourist destination and generate tourism flows. The museum «Grand Maket Rossiya» is the case in point. In conditions of severe competition with other attractions this museum in a relatively short period of time had succeeded to take one of the leading places by the attractiveness to tourists and excursionists, and also to circumvent many long-known attractions. Such success of the completely new private museum is virtually impossible in the conditions of a dense and well-established museum and historical tourism space of such city as North Palmyra (St. Petersburg). And nevertheless, it is amazing, but accomplished fact. Today Russia in amount of private and corporate museums is among the world leaders. But the potential of such new-type institutions is far from being fully used for tourism purposes. It would be naive to believe that even a small part of the experience of «museum tourism» based on them could be discussed in this, relatively small in volume, issue of the journal. However, we hope that the museum and tourism practices, elucidated in the journal, would be a useful tool for many enthusiasts, helping in the formation of a truly «living museums» in the tourism space of the country on the basis of rich international experience. Editor-in-chief Prof. Oleg E. Afanasiev
ЛОКАЛЬНОЕ В ГЛОБАЛЬНОМ: ФОРМУЛА ТУРИЗМА LOCAL IN GLOBAL: FORMULA FOR TOURISM UDC 572:338.48 DOI: 10.12737/19498 Maximiliano E. Korstanje University of Palermo (Buenos Aires, Argentina); University of Leeds, Centre for Ethnicity & Racism studies / CERS (Leeds, United Kingdom); PhD, Professor; e-mail: mkorst@palermo.edu WHAT IS TOURISM? AN ANTHROPOCENTRIC DISCUSSION Some decades ago, tourism scholars precluded that the production of knowledge would invariably lead to the maturation of discipline. Even in these years, tourism-research has grown rapidly but keeping some concerns respecting the possibilities to become in a consolidated discipline. One of the aspects that tourism research is unable to resolve is the dispersion of theories, and the lack of a shared epistemology to understand what tourism is. In this new manuscript I explain informally the anthropocentric ground of tourism. This does not represent any attack to any scholar in particular, but a call of attention to what today is being written. Keywords: epistemology of tourism, rites of passage, mobility, escapement. Introduction. Nowadays tourism research faces a serious crisis. This is the reason why an attempt is worth of my time and efforts. Here I will synthesize likely in an informal way, my experience as author, reviewer, and editor in tourism fields. Some decades ago, Professor J. Tribe held the thesis that the growth of tourism research was not backed by a firm background. The flexibility of International Academy for the Study of Tourism respecting to what is being produced worldwide, conjoined to other factors such as the fragmentation of theories and networks in the field resulted in the lack of a shared epistemology to understand the phenomenon [78, 79, 80]. If J. Jafari [27] in his seminal text, The Scientifization of Tourism, proclaimed the rise of a knowledge based platform where any subjective valuations would set the pace to more objective scientific studies, Tribe observed that these spin-offs were based on serious discrepancies along with the meaning of tourism. As Thirkettle & Korstanje [77] put it, the struggle for emergent schools to monopolize and impose their own interpretations prompted a much deeper dispersion almost impossible to control. Instead of coordinating efforts to forge a more efficient and harmonized method, tourism-related scholars adopted transdisciplinarity as a vehicle towards scientific maturation. From its onset, appliedresearch has been influenced by a business centered paradigm in which case, tourism was naively defined as an industry in lieu of an ancient social institution. Rather than achieving the desired results, studies focused on the needs of finding new segments (demand) to satisfy the needs of suppliers. Most certainly, commercial tourism was sensitive to the demand leaving other of its aspects unchecked. Money was a crucial factor to optimize the leisure system that modern societies created after WWII [67]. Tourism management posed as a valid instrument of planning in order to organize territory in an efficient manner. Since future is unknown, and science is based on empirical facts, Van Doorn observed, the role of tourism-researchers was pointed out to forecast the trends and effects of tourism in environment [86]. The management of tourist destinations rested on the trust in the evolutionary progress of the industry. For this reason, applied-research should be tilted at measuring the dynamic of destinations from an all encompassing way [18, 22, 60]. During 90s decade, marketing and management monopolized the emerging paradigms emerging paradigms. New nascent trends such as darktourism, slum-tourism, creative-tourism, heritage-tourism and so forth, arrived to the toptier journals to set agenda in scholarship to mark the boundaries of what should be or not investigated [77]. Though this dispersion generated new businesses for investors, states
Maximiliano E. Korstanje and policy makers who always see in tourism a fertile source of energy, it forged a chaos in academy to organize all the produced material. The logic of businesses is often conducive to find new segments in a competitive market, which leads to dispersion, but these are not the goals science pursues [31]. As the previous backdrop, other scholars exert an extreme criticism against tourism literature by two main reasons. At a first glance, scholars have devoted considerable resources and times to producing scientific knowledge but it is far from being a scientific corpus consolidated as other disciplines. Beyond impact factors and citations, tourism-research still is naïve, biased and profit-oriented to understand the psychology of tourist mind. Secondly, the question whether positivists underpinned the proposition the interview was the only valid methods for reaching the truth, epistemologists in tourism fields have not contemplated in their respective fieldworks any other method than the opinion of tourists think [1, 2, 5, 62, 64, 65]. The problem with this perspective lies in the fact sometimes tourists are unfamiliar with their behavior or simply lie. Following this, ethnographers have adamantly observed the limitations of open or close-ended questionnaires or even formal interviews under some contexts. More interested in looking for new business opportunities or protecting the profits of investors, tourism-research is today far from explaining not only its origins but also what tourism is [36, 88]. Nonetheless, others seminal texts already discussed in the anthropology of tourism can give further hints [17]. In this short essay review, we discuss the contributions of founding parents who had worked to delineate the boundaries of discipline [10]. Later, in restant sections we propose our own conception of tourism not only as an escape-goat mechanism, but as an anthropological rite of passage. Tourism: a long-simmering issue. Over last decades, tourism has been defied and approached from diverse angles. While some scholars prioritizes its dynamism (producing and distributing wealth) [46, 59, 76], others voices have exerted a radical critique respecting to its colonial legacy [20, 26, 49, 73, 81, 83, 84]. For this wave, tourism would be a mechanism of control enrooted in colonial ism. The needs of being there that today characterize modern tourism can be equaled to the first ethnologists and social scientists who launched to the unknown. Aside from the scientific interests of these explorations, Europe expanded the colonial order to the periphery imposing not only a cultural matrix, but their products and trade [3, 9, 32, 33, 69]. A. Santana-Talavera has convincingly confirmed that the already-existent theories in tourism fields can be organized in 6 great families [71]: a) commercial hospitality, b) an instrument of democracy, c) a subtype of leisure, d) a form of cultural expression, e) a process of acculturation, and f) a discourse that strengthen the colonial dependency between centre and periphery. Though it is hard to imagine tourism without the pay-for logic, it is important not to lose the sight other theories have said something on this. It is unfortunate that etymologists are not in agreement about the origin of activity [29]. While some experts associate the terms to old Saxon term torn, others envisaged France was the epicenter where tourism surfaced [45]. What is important to discuss is that no matter the used term, cultures have developed similar institutions for escapement than tourism. Swiss-born economist J. Krippendorf found that tourism was something else than a mere industry, or a net of services as economists precluded. His original works were intended to discuss the psychological motivations of holiday-makers in the industrial society. At time of travelling to other sites moved by pleasure and relax, we are fulfilling one of our basic needs, resting. Since workers are trapped with a set of diverse frustrations and deprivation during an extended period of time, escapement and tourism play a crucial role by contributing to mental health. The maximization of individual pleasure is the main goal tourists pursue. Starting from the premise that economies and leisure are inextricably intertwined, Krippendorf adds, each society develops different forms of tourism. Human behaviors, which are socially determined by culture and values, are changed according to endogenous and exogenous forces. Combining anthropological insights with their own studies in economy, Krippendorf leaves
Современные проблемы сервиса и туризма № 2/2016 Том 10 an all-encompassing model that helps followers to understand tourism as a social institution, enrooted in the culture from sedentary phase. The decline of happiness western societies experience today results from the degree of alienation workers suffer in their daily life. At once the productive system is more oppressive, further leisure is needed to counter-balance the material asymmetries. One of the conceptual pillars of tourism consists in emulating a lost-paradise as it has been designed by main religions. The eternal quest for this exemplary center corresponds with the attachment with mother´s womb. This top-down cosmology gives as a result a hierarchy of exploiting and exploited classes. In any societal order, the elite not only monopolizes the means of production, but also the allegories by which the work-force is subordinated, or in terms of MacCannell alienated. In this respect, Krippendorf acknowledges that one of the main problems of capitalism is its eagerness to expand to other markets consuming resources to yield capital-gain. This explains the struggle of locals and capitalowners in tourism as well as the negative effects in some destinations. No less true is that tourists are moved by a hedonist consciousness that leads to commoditize «the Others». In fact, tourism is not good or bad, it simply works as an instrument officials use in different manners. At time of considering tourism as a mechanism of alienation, we ignore its anthropological nature. Unless otherwise resolved, proponents of tourism as an agent of development leave behind its predatory conception of value [38–44]. In sharp contrast with Krippendorf, MacCannell conceives that tourism consolidated just after the mid of XXth century, or the end of WWII. Not only the expansion of industrialism, which means a set of benefits for workers as less working hours and salaries increase but the technological breakthrough that triggered mobilities were responsible from the inception of tourism. There was nothing like an ancient form of tourism, MacCannell notes. Taking his cue from the sociology of Marx, Durkheim, and Goffman, MacCannell argues that tourism and staged-authenticity work in conjoint in order for the society not to collapse. If totem is a sacred-object that confers a political authority to chiefdom in aboriginal cultures, tourism fulfills the gap between citizens and their institutions which was enlarged by the alienation lay people face. The current industrial system of production is finely-ingrained to expropriate workers from part of their wages. A whole portion of earned salaries is spent to leisure activities, even in consuming tourism. As Krippendroff, MacCannell believes, industrialism forged a «tourist consciousness» that revitalizes the glitches and deprivations produced by economy. Tourism would be a type of totem for industrial societies that industrial societies that like a chamanized, like a chamanized totem in primitive communities, revitalizes psychological frustrations and alienation proper of urban societies. Not surprisingly, MacCannell adds, Marx was in the correct side at denouncing the oppression suffered by the work-force. Nonetheless, leisure, far from being an ideological mechanism of control (as in whole Marxism), prevents the social disintegration [49, 50]. A last more radical insight situates tourism from «the fields of ethics». Whether tourism has proved something that is the lack of interests for the «Other» who is toured–gazed-. Originally opposed to Urry`s view, MacCannell does not use the term «gaze» because it is a Foucaultian term that denotes control. This is not the nature of tourism. Everything that can be seen suggests another reality which remains covered. Further, the goals of tourism not only are the leave from ordinary life as Urry precludes, but the formation of a meta-discourse towards a new consciousness. It was unfortunate that digital technologies and mass-consumption are undermining the attachment of people to their cultures and traditions. Over recent years, he was concerned by the lack of ethics in tourism consumption. Coalescing contributions of Giddens with Derrida, he points out that globalization entails to type of mobilities. Nomads who are defined as forged-migrants are pitted against tourists who are encouraged to consume landscapes and exotic cultures. Since tourists are conferred by a certain degree of freedom, this leads them to think they are part of a privilege class, affirming their own self-esteem by enjoying the precarious conditions where natives live. If this
Maximiliano E. Korstanje is not controlled tourism may produce a progressive process of dehumanization [48–56]. Though there were commonalities between MacCannell and Krippendorf, some significant differences emerge at time of delineating the roots of tourism. While the former signals to tourism as a postmodern phenomenon, the latter one found ancient forms of tourism in major civilizations as Romans, Sumerians and Babylonians. The British sociologist, J. Urry claims for a new understanding of tourism. In so doing, he uses the term, gaze to explain how ocular-centrism has monopolized the daily life of peoples. At time of traveling to other destinations, tourists are controlling natives by their gaze. The importance of watching allows modern tourists to take possession of «gazed-other». Like the other above reviewed scholars, Urry believes that the tourist-gaze is enmeshed into a cultural matrix which is systematically organized to reinforce the system of production and exchange of commodities. Since tourism relates to aesthetical revolution brought by postmodernism, it is impossible other civilizations developed similarlyminded forms of escapement. The rise of mobilities, which is validated by the current statistics of travellers worldwide, is contrasted to thousands of migrants who seek better opportunities. Both are physical movement, but the differences are visible. In fact, Urry is convinced mobility is often based on the dominance of esthetic over the rest of senses. At some extent, this explains the main reason as to why people recur to mass-transport as a mechanism of evasion as well as the increasing importance of travel photography in recent decades. In a globalized society characterized by the predominance of spectacle, multiculturalism encourages the displacement as a vehicle towards happiness, development and emotional commitment. From this angle, nation-states are reinventing their boundaries and identities constantly in the interchange of tourists, migrants and workers. This new forms of movements are part of social memory and broader acculturation processes which researchers should inspect [84, 85]. Beyond cosmopolitanism, Urry observes, an economy of signs has accelerated not only the exchange of commodities, but commod itized the culture according to consumption styles of westerners. In these terms, tourism corresponds with an aesthetical value underpinned in the needs of gazing the exoticness. In this token, N. Salazar [70] centers a critical diagnosis from the lens of cosmopolitan spirit tourism often wakes up. Traditions and imaginaries are aligned to transitional spaces tourists discover while touring. They look for familiarity in an unfamiliar setting. Locals are interpelated by previous traits, stereotypes and marks elaborated from outside. The real engagement with the other is replaced by an act of consumption, where hosts are subordinated and invisivilized. This begs a more than interesting point, is tourism related to consumption? To this question, E. Cohen has formulated an original answer. Far from what MacCannell or Urry argued, he believes that tourism is not an escapement from an alienated life or a quest for novelty. Cohen defines tourism as a commercial hospitality which means temporal stage dissociation between rules and the maximization of pleasure. This not only generates a tension between centre and its periphery, but also tourists are moved by meeting with «Others». The encounter between hosts and guests is based on the possibility the commercial hospitality is sold by locals to visitors [11–13]. Other senior sociologist interested in these types of issues, G. Dann addressed to tourist motivations to explain why they need to travel. Oriented to give an answer for the misleading research, Dann establishes that in a context of anomie, ego should be enhanced to avoid serious pathologies. The social system produces a «phantasy world» in order for subject to protect its ego. At some extent, tourism is like a metaphor of social world. Dann`s diagnosis in this vein, converges with John Urry. Dann overtly goes on to acknowledge that tourism should be placed as a metaphor of changing world. Being a tourist reveals something else than Maccannel or Urry thought, it shows the socio-cultural conditions wherein society evolved up to date. It is unfortunate that this modern world is based on a clear tension between oppression (fear) and liberty (mobility). Not only the postmodern ethos should be explored by taking tourist as an object of study but as a metaphor
Современные проблемы сервиса и туризма № 2/2016 Том 10 of the changes take room daily in industrial societies. To put this in brutally, tourism denotes a change of environment, which only is feasible by displacement. In this quest for novelty, or authenticity, ethnography offers a good opportunity to find answers that clarify the meaning of tourism [14–16]. As the previous argument given, N. Graburn [23, 24] argues convincingly that tourism not only should be labeled as a rite of passage, but as a type of «sacred-journal», emulating the founding values of society. Because the play is vital in his argument to understand the meaning of tourism, the encounter between locals and tourists are open to uncertainty and unforeseen reactions. Basically, Graburn adds, things one makes in holidays are the same one are accustomed to do at home, the difference is the magic movement gives. «The food and drink might be identical to that normally eaten indoors, but the magic comes from the movement and the non-ordinary setting. Furthermore, it is not merely a matter of money that separates the stayat-home from the extensive travellers. Many very wealthy people never become tourists, and most youthful travelers are, by western standard, quite poor» [24, p. 24]. Taking his cue from previous insight in other allegories as those formulated by D. MacCannell (totem) and Cohen (lost-paradise), for Graburn, tourism is enrooted in the culture where elements of play and pilgrimage are inextricably intertwined [25]. In perspective, to symbolize such a meeting, Valene Smith speaks of the encounter of hosts and guests to denote how principle of hospitality is structured. Quite aside from its economic factor, tourist behavior corresponds with our needs of escapement which only is feasible by the introduction of hospitality. Three key factors determine tourism, «leisure, discretionary and positive locals». Albeit, discretionary income and individual motivations plays a crucial role by boosting or constraining the tourist demand, it allows the alternation of periods of work with relaxation. The social function of tourism seems to be the revitalization of the social scaffolding. However, since «as work gives way to leisured mobility, individuals find re-creation in a variety of new contexts. Different forms of tourism can be defined in terms of the kind of leisure mobility undertaken by the tourist» [75, p. 5]. At this stage, Smith is concerned on the effects of the activity over local community as well as the problems the tourist bubble generates. The meeting between guests and hosts may be very well a problematic issue if policy makers do not regulate the economic asymmetries created by the industry. The concept of acculturation is discussed as one of the most interesting points, placed by Smith in her original texts. However, unlike MacCannell or Krippendorf, she does not provide a thorough explanation of what tourism is. Last but not least, in a recent book, D. Chambers and T. Rakic point out the experience of fieldwork suggest that at time we shed light on some issues others else remain unchecked. The legitimacy of academic disciplines rests on its explanatory capacity. These borders, far from being stable, are in continuous renegotiation. Though tourismresearch has been consolidated as a promising academic option for graduate and postgraduate students, a radical turn undermines the dominant understanding of tourism as it has been formulated by the founding parents. Most certainly, beyond tourism, critical scholars unveiled a commoditized discourse where the «Other» is subordinated to ruling class of developed countries. As something else than a peace-making industry, tourism covers racialized allegories which lead to control the periphery. This paradigm sees in tourism an alienatory mechanism of surveillance. However, instead of the dismantling of epistemological borders of tourism, a reconfiguration of theory is preferable [10]. This seems to be exactly, through it was not recognized by English Speakers, what some scholars had done in Latin America. Tourism Research in Latin America. Over many years, tourism research in Latin America struggled to establish as a serious academic alternative. Based on an inter-disciplinary approach, the produced state of the art was intended to forge an epistemology of tourism which not only explains the roots of this phenomenon, but giving alternative solutions to the problem of sustainability. At some extent, as Australian-led research the question of ecology posed as a primary concern of tour
Maximiliano E. Korstanje ism scholarship. Understanding the academic relations between North and South alludes to the metaphor of skeleton and flesh. While skeleton represents the theory produced in the Northern developed countries, South provides with the flesh which signals to the empirical basis that validates the theory. In this vein, the global south recently became in a fertile source to give information respecting to theories which are drawn in other hemisphere. For some reason, the problem of ecology was present not only in Latin American studies but also in other global south destinations as Australia, New Zealand and South Africa. Because of limitations in time and space, this essay review is only tilted at discussing critically the conceptual background of tourism applied research in Latin America. Offering a new point of view to the current epistemological problems of tourism-research, Latin Americans and their own kaleidoscope paved the ways for the upsurge of a new more critical turn where the discourse of status-quo is defied but at the same time legitimized. As Korstanje puts it, one of the limitations of tourism research does not correspond with the time of maturation, the discipline obtained, but with the fact that a clear shared epistemology should be developed [34, 35]. Aside from this aspect, Latin Americans devoted considerable efforts in forge an all-encompassing view of tourism [61]. Whilst profit-oriented school envisages tourism as an activity strongly associated to productivity [58], historians (revisionists) attempted to reconstruct the socio-economic factors that explain the rise of tourism amidst XXth century [21, 28, 68, 72, 74, 89]. Nonetheless, over the last two decades a new stance more critical of tourism effects not only placed its roots under the lens of scrutiny, but exerted a radical diagnosis to a much deeper connection with capitalism [63]. In any direction, Latin Americans accept the Euro-centric paradigm that tourism surfaced amidst XXth century; a problem already discussed in the founding parents of the discipline. Without exception as M. Osorio Garcia [65], M. Barreto [4] or S. Gastal [19] among others who are definitely influenced by J. Krippendorf, a whole portion of theory produced in Latin American universities are related to the belief tourism is a modern issue. The marginal interests for history in tourism fields explain the lack of perspective to obtain a self-explanatory theory. As K. Walton pointed out, «It is particularly important that tourism studies should begin to pay serious attention to the relevance of historical research and writing to its concern. Despite the growing interest in issues of heritage, authenticity, and historical representation in the provision of tourist experiences and the analysis of consumer expectations and response to them, which entails assessment of the ways in which tourism uses history, and occasionally, the ways in which history might use tourism, the attention paid to the serious examination of the past in much tourism literature retains a tendency towards the derivative and perfunctory, especially in the introductory texts that so often set the tone of student experience» [88, preface, 3]. In a radical critique to E. Pastoriza [68] and the school she represents, M. Korstanje [32, 33] publishes a book review at Pasos, Journal of tourism and Cultural Heritage with focus on the limitations historians inherited to address tourism. At a first glance, historians who approached tourism were not Latinists, or were unfamiliar with the daily life of Ancient times. In this vein, they were somehow connected to Middle Age and envisaged that earlier civilizations were pre-tourist organizations. Following this paradigm, obviously, not only they were unable to find leisure practices or forms of tourism in Middle age where feuds were atomized through Europe, some of them pitted against their neighbors or involved in civil wars. At a second point, no less true is that this period represented a stagnant point that obscured many centuries into the shadows of violence. However, ancient empires as Rome, Babylon and Assyria have certainly developed certain escape-goat mechanism in order for their political structure do not plunge into chaos [47]. Romans used a term feriae to confer its citizens the right to rest for 3 months after one year of hard work in the capital. One might imagine Rome as a cosmopolitan exemplary centre stubbed with aliens and citizens coming from the four corners of civilized periphery. What is more than important to discuss, is that our modern rights to holidays are