Professional English in Use : учебно-практическое пособие
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Professional English in Use : учебно-практическое пособие
Вид издания: Учебное пособие
Содержит современные аутентичные материалы по основным темам делового общения, подобранные из различных источников, дающие полное представление о деловом английском языке в рамках данного курса обучения. Предназначено для аудиторной и самостоятельной работы с целью приобретения основных навыков делового общения и развития коммуникативных способностей в различных бизнес-ситуациях. Для студентов магистратуры всех направлений подготовки, реализуемых НИУ МГСУ по дисциплине «Деловой иностранный язык».
Бессонова, Е. В. Professional English in Use : учебно-практическое пособие: Учебное пособие / Бессонова Е.В., Раковская Е.А., - 2-е изд., (эл.) - Москва :МИСИ-МГСУ, 2017. - 65 с.: ISBN 978-5-7264-1657-1. - Текст : электронный. - URL: https://znanium.com/catalog/product/972124 (дата обращения: 20.09.2021). – Режим доступа: по подписке.
- 45.04.01: Филология
- 45.04.02: Лингвистика
- 08.04.01: Строительство
- 08.00.00: ТЕХНИКА И ТЕХНОЛОГИИ СТРОИТЕЛЬСТВА
- 45.00.00: ЯЗЫКОЗНАНИЕ И ЛИТЕРАТУРОВЕДЕНИЕ
- 00.05.08: Правоведение
Текстовые фрагменты публикации
Министерство образования и науки Российской Федерации НАЦИОНАЛЬНЫЙ ИССЛЕДОВАТЕЛЬСКИЙ МОСКОВСКИЙ ГОСУДАРСТВЕННЫЙ СТРОИТЕЛЬНЫЙ УНИВЕРСИТЕТ Е.В. Бессонова, Е.А. Раковская PROFESSIONAL ENGLISH IN USE Учебно-практическое пособие Москва 2017 2-е издание (электронное)
УДК 811.111 ББК 81.432.1 Б53 Рецензенты: кандидат педагогических наук Н.А. Рунгш, доцент кафедры романо-германской филологии ФГБОУ ВПО «Чувашский государственный педагогический университет им. И.Я. Яковлева»; кандидат филологических наук А.Н. Сак, доцент кафедры иностранных языков и профессиональной коммуникации НИУ МГСУ Бессонова, Елена Владимировна. Б53 Professional English in Use [Электронный ресурс]: учебно-практичес- кое пособие / Е.В. Бессонова, Е.А. Раковская ; М-во образования и науки Рос. Федерации, Моск. гос. стро-ит. ун-т. — 2-е изд. (эл.). — Электрон. текстовые дан. (1 файл pdf : 65 с.). — М. : Издательство МИСИ—МГСУ, 2017. — Систем. требования: Adobe Reader XI либо Adobe Digital Editions 4.5 ; экран 10". ISBN 978-5-7264-1657-1 Содержит современные аутентичные материалы по основным темам делового общения, подобранные из различных источников, дающие полное представление о деловом английском языке в рамках данного курса обучения. Предназначено для аудиторной и самостоятельной работы с целью приобретения основных навыков делового общения и развития коммуникативных способностей в различных бизнес-ситуациях. Для студентов магистратуры всех направлений подготовки, реализуемых НИУ МГСУ по дисциплине «Деловой иностранный язык». УДК 811.111 ББК 81.432.1 ISBN 978-5-7264-1657-1 © Национальный исследовательский Московский государственный строительный университет, 2016 Деривативное электронное издание на основе печатного издания: Professional English in Use : учебно-практическое пособие / Е.В. Бессонова, Е.А. Раковская ; М-во образова- ния и науки Рос. Федерации, Моск. гос. строит. ун-т. — М. : Издательство МИСИ— МГСУ, 2016. — 64 с. — ISBN 978-5-7264-1407-2. В соответствии со ст. 1299 и 1301 ГК РФ при устранении ограничений, установленных техническими средствами защиты авторских прав, правообладатель вправе требовать от нарушителя возмещения убытков или выплаты компенсации.
Unit 1 JOB-SEEKING STARTING A CAREER Key Vocabulary Exercise 1. What ways do you know of finding a job? Work with a partner and make a list. e.g. Look at newspaper advertisements. Exercise 2. Match the words and phrases 1–3 with the definitions a–с: 1) apprenticeship А. Students often take a temporary job dur- ing their studies — for little or no pay — because they want to get experience. 2) work placement B. Big companies accept a number of newly qualified people to work for one year. They get general experience by working in dif- ferent departments. They may or may not get a permanent job at the end. 3) graduate trainee scheme С. A young person learns a skill or trade by working under supervision in a company. They have a contract to work there for a fixed number of years. Job-seekers look for work in the job market; employers offer jobs to people with the right qualifications and experience. People who know what kind of job they want can look at job advertisements for a suitable position. Others may go to careers advisers to ask for helping starting or managing their careers. Large companies have a Human Resources De- partment, which deals with recruitment and hiring employees, and also manages career development within the company.
Exercise 3. ♫ Listen to Michael Kohl and Sanjay Patel describing how they got started in their careers and answer the questions: 1. What reason does Michael give for choosing the company where he works? 2. How did Sanjay find a work placement? Exercise 4. Read the article and find information about the following: 1) the Monster.com name; 2) the image of Monster.com; 3) Monster.com’s biggest contribution to the recruitment industry; 4) headhunting firm. Glossary ad — advertisement. resume — (American English) summary of your education and previous jobs, which you use when you are looking for a job; (British English) CV (Curriculum Vitae). filter — software that selects the job-seeker’s details to match the em- ployer’s requirements. headhunting — persuading someone to leave their job and go to work for another company in a similar position. The online job market How Jeff Taylor changed the way the labour market works Monster.com, the world’s biggest online job-search site, shows how elec- tronic marketplaces reach more people and can offer more efficiency than physical markets. It also shows that money can be made in such markets: Monster has a long record of profitability. Jeff Taylor, who launched the site in 1994, says that the Monster.com name is the firm’s “single most important success factor”. It introduces an image of youthful fun in what is basically a boring business. Supporting the brand is a big advertising budget which accounts for a quarter of the firm’s costs. He runs expensive ads during key sporting events such as the Super Bowl. Job-seekers supply resumes and employers pay to scan them or to post job ads. Most of the services that job-seekers get are free, but they have to pay for a service that allows them to contact each other for advice and career man- agement. They can use this service to ask each other questions about, say, what it is like to work for a firm that they are thinking of joining.
The main contribution of Monster has been to speed up hiring and vastly increase the accuracy of the job-search process. “You can post a job at 2pm and get your first response at 2:01ˮ, Mr. Taylor says proudly. And an em- ployer who knows exactly what he wants can use Monster’s filters to search vast numbers of resumes with precise accuracy. Monster is a serious threat to newspapers, which historically made 40 % of their revenues from carrying ads, up to half of which were for staff. Headhunting firms have also lost business, because demand for their help in filling lower-level jobs has fallen. The online job market works well for workers and employers who know what they want. It works badly for people who are unsure. Check that your resume says clearly what kind of job you want. The filters will then make sure that it reaches the right human resource departments. Exercise 5. Who does each of the following activities? Write E for employer and J for job-seeker. search job ads scan resumes recruit staff post a job ad supply resumes use career management service hire fill jobs join a firm Exercise 6. Complete the diagram with the following words. accepts attend apply advertisement candidates invites offers 1. Employer posts a job advert … on a website or in a newspaper. 2. Job-seekers … apply … for the post. 3. The employer selects suitable … candidates … . 4. The employer … invites … the selected candidates for interview. 5. Candidates … attend … their interview. 6. The employer … offers … the job to the best candidate. 7. The candidate … accepts … or declines the offer. Exercise 7. Complete the text with the following words and phrases: accept applications interview job ads recruit selected resume offered Esther Garcia graduated from university with a degree in telecommuni- cations. But finding her first job was very hard. She searched all the (1) _________ in the newspapers and on the internet. She made lots of (2) _________ to different companies. She also sent her (3) _________ to all the
big telecommunications companies. But most companies didn’t even invite her for (4) _________. It seemed that they only wanted to (5) _________ people with job experience. After several months, a finance company in Madrid (6) _________ Esther a place on a three-month graduate trainee scheme. At the end of the three months, Esther was the only person out of the ten trainees to be (7) _________ for a permanent job. Of course, Esther was very happy (8) _________. Exercise 8. Explaining what to do. When you start a new job, your new colleagues may have to explain a lot of things to you in the first few weeks. When you have more experience, you may need to give explanations to other new staff. The following phrases are useful for explaining how to do something. Which ones express important instruc- tions and which are just suggestions? 1. Make sure that ... 4. Don’t forget to ... 2. It’s important / essential that ... 5. It’s a good idea to ... 3. Remember to ... 6. It may be better / best to Exercise 9. ♫ Preparing a CV. Listen to Barry Hampton, a careers adviser, explaining how to prepare a CV for a UK job. Which of the following points does he advise? Tick the points that are correct, and change the points that are not correct. 1. Write more than two pages. 2. Start with details of previous jobs. 3. Leave out your date of birth. 4. Don’t say anything about hobbies and interests. 5. Give the contact details of two references at the end. Exercise 10. ♫ Listen again. Which of the above phrases does he use? Exercise 11. Practise giving advice for preparing a CV for a UK job. Use the list in listening above, including your corrections, and choose phrases from above to introduce each point. Work with a partner. Practise explaining one of the following to a British person. 1. Where to look for a job in your country. 2. How to prepare a CV for a job in your country. 3. What to wear for an interview.
Exercise 12. Fixed procedures or flexibility? When you are part of an organization or a team, do you think it is best to have a fixed way of doing things that is made clear to everyone? Or is it better to be flexible? In some cultures, people like to have specific rules and pro- cedures to follow. In other cultures, people prefer to have flexible ways of working. They prefer to deal with each situation separately in the way they think is best. Exercise 13. Factors for getting a job. A. In your opinion, which factors below are important for getting a job? Choose the seven most important. Is there anything missing from the list? 1. Age. 2. Sex. 3. Experience. 4. Astrological sign. 5. Appearance. 6. Contacts and connections. 7. Family background. 8. Handwriting. 9. Hobbies. 10. Intelligence. 11. Marital status. 12. Personality. 13. Qualifications. 14. References. 15. Sickness record. 16. Blood group. B. Think about jobs you’ve had and interviews you’ve attended. Ask each other about your worst: 1. Boss. 2. Job. 3. Colleague. 4. Interview. DILEMMA: FOR LOVE OR MONEY? Kate Gray is in a happy position: she has two job offers. The problem is to choose the job that will suit her best. Kate is a new graduate in geography and wants to work in the travel industry. She would like a job that includes trav- elling and working with people. Two different travel companies are offering her a position. She has the chance to work in the marketing department of Wide World Tours, a big company with 3.000 employees and regional offices around the world. Or she could work for Oz Travel, a small company which has only 19 employees and specializes in tours to Australia. You work for a career advisory service. Kate asks you to help her make the correct choice.
1. Work in three groups. Find out more information about Kate’s situa- tion. Group A: Research the job with Wide World Tours. Group B: Research the job with Oz Travel. Group C: Find out more about Kate’s personality and preferences. 2. Form new groups: Your group should include at least one person from А, В and С above. Make a list of the advantages and disadvantages of each job offer. Then match the advantages of each job with Kate’s preferences, per- sonality and ambitions. Decide which job will suit her best. Think about these topics: Role and responsibilities. The company. Pay. Career prospects. 3. Write an informal letter to Kate. Give her some advice based on your discussion in C. DILEMMA: TRAVEL Group A Wide World Tours Job title: Marketing Assistant, Marketing Department. Pay: €30.000 per year. Responsibilities: Maintain customer database, carry out market research, help with promotions. No travel opportunities. The company: Large modern offices, restaurant and sports facilities. Opportunities for training and development. An existing employee says: “You have to be ready to work very hard. Great opportunities for people with energy and ambitionˮ. Group B Oz Travel Job title: Travel consultant. Pay: €22.000. Responsibilities: Deal with phone enquiries, sell tours, provide customer service; deal with suppliers by phone and email; general administration if necessary. Travel: Visit Australia, help set up new contacts and new tours. The company: Small office in city center. Small business but if successful, may expand. An existing employee says: “It is a very friendly place to work, but it can be stressfulˮ.
Unit 2 COMPANY PROFILE Key Vocabulary Most companies are made up of shareholders (who provide the capital workforce). Look at the management structure in the following organization chart. SENIOR MANAGEMENT MIDDLE MANAGEMENT JUNIOR MANAGEMENT HIERARCHY Board of Directors At the top of the company hierarchy is the Board of Directors elected by the shareholders. The Board of Directors headed by the Chairperson (GB) or President (US) manage the company’s affairs, determine the company’s strategy and reach decisions by a majority vote. The Board of Directors have the right to delegate any of their authorities, or even the whole management of the company’s business, to one person. Managing Director (MD) It is common to appoint a Managing Director (MD) or a Chief Execu- tive Officer (CEO) who has overall responsibility for the running of the business. BOARD OF DIRECTORS MANAGING DIRECTOR
Managing Director Sales Director Sales Team Sales Assistant The company is headed by the MD. The Sales Director reports to the MD. The Sales Director is under the MD. The Sales Director is accountable to the MD. The Sales Director is supported by a sales team. The Sales Director is assisted by an Assistant Sales Manager. The hierarchy of a typical company is presented in the organization chart at page 9. Companies have different activities and work in different ways. Some companies manufacture or produce goods, others provide services; retailers sell goods to the general public. Companies employ people to work for them in many kinds of jobs. Each person has responsibility for a specific area of work and a role within the team or group that they work with. Responsibilities / functions The Purchasing Department is responsible for buying goods and materials needed for the company’s activities. The Administration Manager is in charge of personnel. The Finance Department takes care of corporate finance and accounting. Departments and Divisions Department is usually organized by activity or tasks performed, various departments in the company usually include the following: Production Marketing Distribution. Sales. Research and Development (R&D). Logistics. Human Resources (HR). Customer Service. Information Technology (IT).
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