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Professional English in Use : учебно-практическое пособие

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Содержит современные аутентичные материалы по основным темам делового общения, подобранные из различных источников, дающие полное представление о деловом английском языке в рамках данного курса обучения. Предназначено для аудиторной и самостоятельной работы с целью приобретения основных навыков делового общения и развития коммуникативных способностей в различных бизнес-ситуациях. Для студентов магистратуры всех направлений подготовки, реализуемых НИУ МГСУ по дисциплине «Деловой иностранный язык».
Бессонова, Е. В. Professional English in Use : учебно-практическое пособие: Учебное пособие / Бессонова Е.В., Раковская Е.А., - 2-е изд., (эл.) - Москва :МИСИ-МГСУ, 2017. - 65 с.: ISBN 978-5-7264-1657-1. - Текст : электронный. - URL: https://znanium.com/catalog/product/972124 (дата обращения: 29.03.2024). – Режим доступа: по подписке.
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Министерство образования и науки Российской Федерации 

НАЦИОНАЛЬНЫЙ ИССЛЕДОВАТЕЛЬСКИЙ 
МОСКОВСКИЙ ГОСУДАРСТВЕННЫЙ СТРОИТЕЛЬНЫЙ УНИВЕРСИТЕТ 

Е.В. Бессонова, Е.А. Раковская 

PROFESSIONAL ENGLISH IN USE 

Учебно-практическое пособие 

Москва 2017 

2-е издание (электронное)

УДК 811.111 
ББК  81.432.1 
  Б53 

Рецензенты: 
кандидат педагогических наук Н.А. Рунгш,  
доцент кафедры романо-германской филологии ФГБОУ ВПО  
«Чувашский государственный педагогический университет им. И.Я. Яковлева»; 
кандидат филологических наук А.Н. Сак,  
доцент кафедры иностранных языков и профессиональной коммуникации  
НИУ МГСУ 

Бессонова, Елена Владимировна. 

Б53      Professional English in Use [Электронный ресурс]: учебно-практическое пособие / Е.В. Бессонова, Е.А. Раковская ; М-во образования и науки 
Рос. Федерации, Моск. гос. стро-ит. ун-т. — 2-е изд. (эл.). — Электрон. 
текстовые дан. (1 файл pdf : 65 с.). — М. : Издательство МИСИ—МГСУ, 
2017. — Систем. требования: Adobe Reader XI либо Adobe Digital Editions 
4.5 ; экран 10".

ISBN 978-5-7264-1657-1 

Содержит современные аутентичные материалы по основным темам делового 
общения, подобранные из различных источников, дающие полное представление  
о деловом английском языке в рамках данного курса обучения. Предназначено для 
аудиторной и самостоятельной работы с целью приобретения основных навыков 
делового общения и развития коммуникативных способностей в различных   
бизнес-ситуациях. 

Для студентов магистратуры всех направлений подготовки, реализуемых НИУ 
МГСУ по дисциплине «Деловой иностранный язык». 

УДК 811.111 
ББК 81.432.1 

ISBN 978-5-7264-1657-1  
© Национальный исследовательский  
Московский государственный  
строительный университет, 2016 

Деривативное электронное издание на основе печатного издания: Professional English 
in Use : учебно-практическое пособие / Е.В. Бессонова, Е.А. Раковская ; М-во образования и науки Рос. Федерации, Моск. гос. строит. ун-т. — М. : Издательство МИСИ—
МГСУ, 2016. — 64 с. — ISBN 978-5-7264-1407-2.

В соответствии со ст. 1299 и 1301 ГК РФ при устранении ограничений, установленных 
техническими средствами защиты авторских прав, правообладатель вправе требовать 
от нарушителя возмещения убытков или выплаты компенсации.

Unit 1 

JOB-SEEKING 

STARTING A CAREER 

Key Vocabulary 

Exercise 1. What ways do you know of finding a job? Work with a 

partner and make a list. 

e.g. Look at newspaper advertisements. 

Exercise 2. Match the words and phrases 1–3 with the definitions a–с: 

1) apprenticeship 
 

А. Students often take a temporary job during their studies — for little or no pay —  
because they want to get experience. 

2) work placement 
 

B. Big companies accept a number of newly 
qualified people to work for one year. They 
get general experience by working in different departments. They may or may not get 
a permanent job at the end. 

3) graduate trainee scheme 
 

С. A young person learns a skill or trade by 
working under supervision in a company. 
They have a contract to work there for a 
fixed number of years. 

 

Job-seekers look for work in the job market; employers offer jobs to 
people with the right qualifications and experience. People who know 
what kind of job they want can look at job advertisements for a suitable 
position. Others may go to careers advisers to ask for helping starting or 
managing their careers. Large companies have a Human Resources Department, which deals with recruitment and hiring employees, and also 
manages career development within the company. 

Exercise 3. ♫ Listen to Michael Kohl and Sanjay Patel describing how 

they got started in their careers and answer the questions: 

1. What reason does Michael give for choosing the company where he 

works? 

2. How did Sanjay find a work placement? 

Exercise 4. Read the article and find information about the following: 
 
1) the Monster.com name; 
2) the image of Monster.com; 
3) Monster.com’s biggest contribution to the recruitment industry; 
4) headhunting firm. 

Glossary 
ad — advertisement. 
resume — (American English) summary of your education and previous 

jobs, which you use when you are looking for a job; (British English) CV 
(Curriculum Vitae). 

filter — software that selects the job-seeker’s details to match the em
ployer’s requirements. 

headhunting — persuading someone to leave their job and go to work for 

another company in a similar position. 

The online job market 

How Jeff Taylor changed the way the labour market works 
Monster.com, the world’s biggest online job-search site, shows how elec
tronic marketplaces reach more people and can offer more efficiency than 
physical markets. It also shows that money can be made in such markets: 
Monster has a long record of profitability. 

Jeff Taylor, who launched the site in 1994, says that the Monster.com name 

is the firm’s “single most important success factor”. It introduces an image of 
youthful fun in what is basically a boring business. Supporting the brand is a 
big advertising budget which accounts for a quarter of the firm’s costs. He 
runs expensive ads during key sporting events such as the Super Bowl. 

Job-seekers supply resumes and employers pay to scan them or to post job 

ads. Most of the services that job-seekers get are free, but they have to pay for 
a service that allows them to contact each other for advice and career management. They can use this service to ask each other questions about, say, 
what it is like to work for a firm that they are thinking of joining. 

The main contribution of Monster has been to speed up hiring and vastly 

increase the accuracy of the job-search process. “You can post a job at 2pm 
and get your first response at 2:01ˮ, Mr. Taylor says proudly. And an employer who knows exactly what he wants can use Monster’s filters to search 
vast numbers of resumes with precise accuracy. Monster is a serious threat to 
newspapers, which historically made 40 % of their revenues from carrying 
ads, up to half of which were for staff. Headhunting firms have also lost 
business, because demand for their help in filling lower-level jobs has fallen. 

The online job market works well for workers and employers who know 

what they want. It works badly for people who are unsure. Check that your 
resume says clearly what kind of job you want. The filters will then make sure 
that it reaches the right human resource departments.  

Exercise 5. Who does each of the following activities? Write E for 

employer and J for job-seeker. 

 
search job ads 
scan resumes 
recruit staff 

post a job ad 
supply resumes 
use career management      
service 

hire 
fill jobs 
join a firm 

Exercise 6. Complete the diagram with the following words. 

accepts  attend  apply  advertisement  candidates  invites  offers 
 
1. Employer posts a job 
advert … on a website or 
in a newspaper. 

2. Job-seekers … apply 
… for the post. 
3. The employer selects 
suitable … candidates 
… . 

4. The employer … invites 
… the selected candidates 
for interview. 

5. Candidates … attend 
… their interview. 
6. The employer … 
offers … the job to the 
best candidate. 

 
7. The candidate … 
accepts … or declines 
the offer. 

 

Exercise 7. Complete the text with the following words and phrases: 

accept 
applications 
interview 
job ads      

recruit 
selected  
resume  
offered 

Esther Garcia graduated from university with a degree in telecommuni
cations. But finding her first job was very hard. She searched all the (1) 
_________ in the newspapers and on the internet. She made lots of (2) 
_________ to different companies. She also sent her (3) _________ to all the 

big telecommunications companies. But most companies didn’t even invite 
her for (4) _________. It seemed that they only wanted to (5) _________ 
people with job experience. After several months, a finance company in 
Madrid (6) _________ Esther a place on a three-month graduate trainee 
scheme. At the end of the three months, Esther was the only person out of the 
ten trainees to be (7) _________ for a permanent job. Of course, Esther was 
very happy (8) _________. 

Exercise 8. Explaining what to do. 

When you start a new job, your new colleagues may have to explain a lot of 

things to you in the first few weeks. When you have more experience, you may 
need to give explanations to other new staff. The following phrases are useful 
for explaining how to do something. Which ones express important instructions and which are just suggestions? 

 
1. Make sure that ...   
 
4. Don’t forget to ... 

2. It’s important / essential that ...  
5. It’s a good idea to ... 

3. Remember to ...  
 
 
6. It may be better / best to 

Exercise 9. ♫ Preparing a CV. 

Listen to Barry Hampton, a careers adviser, explaining how to prepare a 

CV for a UK job. Which of the following points does he advise? Tick the 
points that are correct, and change the points that are not correct. 

1. Write more than two pages. 
2. Start with details of previous jobs. 
3. Leave out your date of birth. 
4. Don’t say anything about hobbies and interests. 
5. Give the contact details of two references at the end. 

Exercise 10. ♫ Listen again. Which of the above phrases does he use? 
 
Exercise 11. Practise giving advice for preparing a CV for a UK job. 
Use the list in listening above, including your corrections, and choose 
phrases from above to introduce each point. 
 
Work with a partner. Practise explaining one of the following to a British 
person. 
1. Where to look for a job in your country. 
2. How to prepare a CV for a job in your country. 
3. What to wear for an interview. 

Exercise 12. Fixed procedures or flexibility? 
 
When you are part of an organization or a team, do you think it is best to 
have a fixed way of doing things that is made clear to everyone? Or is it better 
to be flexible? In some cultures, people like to have specific rules and procedures to follow. In other cultures, people prefer to have flexible ways of 
working. They prefer to deal with each situation separately in the way they 
think is best. 
 
Exercise 13. Factors for getting a job.  

A. In your opinion, which factors below are important for getting a job? 

Choose the seven most important. Is there anything missing from the list? 

1. Age. 
2. Sex. 
3. Experience. 
4. Astrological sign. 
5. Appearance. 
6. Contacts and connections. 
7. Family background. 
8. Handwriting. 

9. Hobbies. 

10. Intelligence. 
11. Marital status. 
12. Personality. 
13. Qualifications. 
14. References. 
15. Sickness record. 
16. Blood group. 

B. Think about jobs you’ve had and interviews you’ve attended. Ask each 

other about your worst: 

1. Boss. 
2. Job. 
3. Colleague. 
4. Interview. 

DILEMMA: FOR LOVE OR MONEY? 

Kate Gray is in a happy position: she has two job offers. The problem is to 

choose the job that will suit her best. Kate is a new graduate in geography and 
wants to work in the travel industry. She would like a job that includes travelling and working with people. Two different travel companies are offering 
her a position. She has the chance to work in the marketing department of 
Wide World Tours, a big company with 3.000 employees and regional offices 
around the world. Or she could work for Oz Travel, a small company which 
has only 19 employees and specializes in tours to Australia. You work for a 
career advisory service. Kate asks you to help her make the correct choice. 

1. Work in three groups. Find out more information about Kate’s situa
tion. Group A: Research the job with Wide World Tours. Group B: Research 
the job with Oz Travel. Group C: Find out more about Kate’s personality and 
preferences. 

2. Form new groups: Your group should include at least one person from 

А, В and С above. Make a list of the advantages and disadvantages of each job 
offer. Then match the advantages of each job with Kate’s preferences, personality and ambitions. Decide which job will suit her best. 

Think about these topics: 
 Role and responsibilities. 
 The company. 
 Pay. 
 Career prospects. 

3. Write an informal letter to Kate. Give her some advice based on your 

discussion in C. 
 

DILEMMA: TRAVEL 

Group A  

Wide World Tours 
Job title: Marketing Assistant, Marketing Department.  
Pay: €30.000 per year. 
Responsibilities: Maintain customer database, carry out market research, 

help with promotions. No travel opportunities. 

The company: Large modern offices, restaurant and sports facilities. 
Opportunities for training and development. 
An existing employee says: “You have to be ready to work very hard. 

Great opportunities for people with energy and ambitionˮ. 
 
Group B  

Oz Travel 
Job title: Travel consultant. 
Pay: €22.000. 
Responsibilities: Deal with phone enquiries, sell tours, provide customer 

service; deal with suppliers by phone and email; general administration if 
necessary. 

Travel: Visit Australia, help set up new contacts and new tours. 
The company: Small office in city center. Small business but if successful, 

may expand. 

An existing employee says: “It is a very friendly place to work, but it can 

be stressfulˮ. 

Unit 2 
 
COMPANY PROFILE 
 
Key Vocabulary 
Most companies are made up of shareholders (who provide the capital 

workforce). Look at the management structure in the following organization 
chart. 

 
 
 
 
 
 
SENIOR MANAGEMENT 
 
 
 
MIDDLE MANAGEMENT 
 
 
 
JUNIOR MANAGEMENT 
 
 
 
 
HIERARCHY 
 
Board of Directors 

At the top of the company hierarchy is the Board of Directors elected by 

the shareholders. 

The Board of Directors headed by the Chairperson (GB) or President 

(US) manage the company’s affairs, determine the company’s strategy and 
reach decisions by a majority vote. 

The Board of Directors have the right to delegate any of their authorities, 

or even the whole management of the company’s business, to one person. 

 
Managing Director (MD) 

It is common to appoint a Managing Director (MD) or a Chief Execu
tive Officer (CEO) who has overall responsibility for the running of the 
business. 

BOARD OF DIRECTORS

MANAGING DIRECTOR 

Managing
Director 

Sales Director 

Sales Team 

Sales Assistant 

The company is headed by the MD. 
The Sales Director reports to the MD. 
The Sales Director is under the MD. 
The Sales Director is accountable to the MD. 
The Sales Director is supported by a sales team. 
The Sales Director is assisted by an Assistant Sales Manager. 
The hierarchy of a typical company is presented in the organization chart at 

page 9. 
Companies have different activities and work in different ways. Some 
companies manufacture or produce goods, others provide services;       
retailers sell goods to the general public. Companies employ people to work 
for them in many kinds of jobs. Each person has responsibility for a specific 
area of work and a role within the team or group that they work with.  
 Responsibilities / functions 
The Purchasing Department is responsible for buying goods and materials 
needed for the company’s activities. 
The Administration Manager is in charge of personnel. 
The Finance Department takes care of corporate finance and accounting. 
 Departments and Divisions 
Department is usually organized by activity or tasks performed, various 
departments in the company usually include the following: 
 Production Marketing Distribution. 
 Sales. 
 Research and Development (R&D). 
 Logistics. 
 Human Resources (HR). 
 Customer Service. 
 Information Technology (IT). 

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